We believe honesty is the best policy. For instance, when we take a car into our shop, we perform a thorough investigation as to what is causing any issue. If we discover a problem with one or more parts in the transmission, and we can replace only those parts – that’s what we will do. We will never suggest a rebuilt or remanufactured transmission when a simple repair will get the job done. Our primary goal is customer satisfaction – not our bottom line.